Shipping & Returns

Shipping

Australian Domestic Shipping: $7 per order
International Shipping: $20 minimum freight charge (plus $5 per book after 4 books).

Site Security

The Proteus Leadership Shop provides a 128-bit SSL secure platform for online credit card transactions thus enabling fast, efficient and safe service to our customers.  We accept Visa and Mastercard.

Alternative Payments 

For Alternative payment methods please contact the Proteus Leadership Centres on +613 9848 0500 and ask to speak to the Bookshop Manager. We accept:

- Direct Deposit (Australia Only)
- Money Order (Australia Only)
- Personal Cheque (Australia Only - subject to 3 day clearance)
- Mail Order
- Telephone Payments
- Fax Payments

Please note, once the order has been processed it cannot be refunded.

Cover/Colour Variations

The Proteus Leadership Shop endeavors to display quality images on all of products. Due to differing monitor display settings and features, and updated versions there may be slight changes in appearance.

Out Of Stock

It is possible that a product you order may be out of stock. If this does happen then we will notify you within two days and place the product on back order.

Returns

All of our products are new and go through strict quality control processes before being sold to our customers. Occasionally, we may overlook a fault or send out an incorrect product. You have 5 days to notify us from the time of receiving the goods that the item is damaged.

The Proteus Leadership Shop will accept returns of books with a delivery note, within 30 days of the shipping if you were sent the incorrect product. Please contact the Bookshop Manager on +613 9848 0500 to request a return/refund.