Elusive dream or a workable reality?
By Richard Dore – Director
The Proteus Leadership Centres
Having a great workplace culture can appear to be rare and creating one is elusive and near impossible for some managers. People are often frustrated by their culture, with some describing their workplace as being dominated by negative and toxic personalities. Underhanded and manipulative infighting stifles growth; innovation and results, to turn around toxic culture The Proteus Leadership Centres developed their powerful one-day workshop that focuses specifically on how to ‘Creating a Positive Culture’
Here are some ideas that may help you turn around your toxic people and create your own positive workplace culture:
Reflect the culture that you want.
You must visualise the culture you want and model the behaviour accordingly. If you want a great culture it starts with you … ‘culture is caught not taught’! Modelling exceptional behaviour sets a standard and expectation for people to live up to. Not modelling positive behaviour will at best frustrate people, or at worst be seen as hypocrisy and increase cynicism.
Focus your energy on the right people.
Positive, optimistic people will not only inspire you but also celebrate your successes and encourage you to do more. Don’t surround yourself with negative and miserable people, as they will only bring you down to their level. Sure, always support and empathise with a person who is having a bad day but be wary of persistently pessimistic people who are energy vampires.
Call people on their behaviour
The best way to eliminate toxic or negative behaviour is to call your negative people on their behaviour and don’t indulge them. Alternatively, simply get rid of them … set your miserable people free!
Recognition is vital for a great culture.
Spend the majority of your time giving people praise, recognition and rewarding them accordingly. People simply love being acknowledged and praised for their contribution, so catch people doing the right thing. When you give people genuine praise, it also gives you a lift and it becomes contagious.
Stop whinging
Make a decision today that you are no longer going to whinge and you will no longer allow other people to do it to you! At Proteus our ‘no - whinge’ policy is -
“If you are not prepared to be a part of the solution then you forfeit your right to complain”.
This is strategy brings forward ideas, plans and solutions each time a problem comes up. As opposed to the toxic dump delivered by negative individuals or an environment where people want you to fix everything for them, this only creates a culture of dependency – something you must avoid!
Fight clean.
Create workplace team rules or norms whereby if you have a problem you go direct to the person, without getting everyone else involved. This works best when you create a culture of ‘robust debate’ and ‘healthy dissent’. I believe there is nothing more exciting and invigorating than having a workplace where robust discussions occur which allows for innovation and creativity to rise to the top.
Celebrate your successes and your people.
Rather than being frustrated by the diversity of your staff, celebrate and utilise their differences and support and encourage their uniqueness. I read somewhere that successful teams have a party and unsuccessful teams have more meetings! So always remember to celebrate diversity.
Performance, Professionalism and Passion
Finally, use the three ‘Ps’ for creating a great culture.
- Performance: when you come to work, work. Focus on the important things with results being your constant goal – remember it is called work for a reason.
- Professionalism: whilst at work, be professional which includes appropriate behaviour to your organisation and industry. Have your team be crystal clear on professional behaviour expectations.
- Passion: be passionate about your work and make the workplace a fun place to be. Even when you don’t feel like it – ‘fake it till you make it’ – it is a much better world to be in.
The above suggestions are quite simple, however not always easy to implement, because these ideas may require you to change your behaviour. So take a moment to stop, reflect and respond more strategically to achieve your desired results.
Truly great leaders and companies have always worked hard for success, however they know what to focus on for their achievements. So work hard on the right areas and enjoy the benefits of having a great culture.
__________
Richard Dore will be coming to a city near you to deliver his one-day workshop on the topic soon:
Brisbane - September 29
Melbourne - October 23
Adelaide - November 18
For information visit www.proteuscentre.com or call the events team on 08 8110 7300.